Azure Resource Management

Focus on your business and leave your Azure resources to the experts
Here to help you get the most from your Azure investment, our Azure Resource Management service gives you monitoring, assessment and the appropriate interventions across all your Azure resources.

We know that every business is unique so you can pick the level of service that suits you and choose the best add-ons for your requirements. As standard, you’ll receive:

  • Continuous assessment for security enhancements
  • Regular security enhancement reports
  • Cloud service billing management and reporting
  • Proactive cloud service and environment health monitoring and alerting
  • Microsoft security reporting
  • Microsoft certified helpdesk team Monday-Friday, 9am to 5.30pm

Upgrades

If you need more support or want to completely outsource your Azure Resource Management, these upgrades are for you.

Business Plus

Need more than the essentials? Upgrade to our Business Plus service to add:

  • Proactive security health monitoring
  • Regulatory compliance reporting (SOC TSP, PCI DSS 3.2, ISO 27k)
  • Update and patch management (IaaS VM)
  • Anti-malware support (IaaS VM)
  • Process whitelisting (IaaS VM)
  • Vulnerability assessment and remediation (IaaS VM)
  • Advanced threat detection and protection (IaaS VM, PaaS service)
  • Network security policy auditing

Enterprise

Want total peace of mind? Let our Microsoft certified experts manage everything for you with our Enterprise package:

  • Everything in Business Plus and…
  • Named technical account manager
  • Identity and access management monitoring
  • Proactive resource use and cost optimization
  • Architecture design support
  • Routine health checks

Add-Ons

Build your perfect service with these recommended add-ons. They’re all delivered by our Microsoft-certified helpdesk team.
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Security

If risk management is a big part of your business, choose this add-on:

  • Anti-malware support
  • Application controls
  • Advanced threat detection and protection
  • Vulnerability assessment and remediation

Update Management

Add total control of your updates so they work for you.

  • Control the amount of time allowed for updates to install
  • Define when updates can run
  • Set system reboot rules
  • Option to add custom pre- / post- scripts

Extended Managed Support

For those that want Out of Hours support without a formal contract.

  • Purchase a four-hour block of support time and call upon our engineers when needed – covers Severity A only
  • Remote break/fix support delivered by our Microsoft certified helpdesk team
  • 1-hour response SLA for business-critical issues
  • Microsoft support incident escalation service
  • This additional service gives you coverage 24×7, excluding Bank Holidays

Further Managed Services

Microsoft Teams

Flexera Services

ManageEngine Services