Implemented Microsoft Teams
We fast-tracked Grey Matter’s roll out of Microsoft Teams to support remote working and productivity
Objective
To maximise collaboration, ensure team engagement and drive productivity in response to COVID-19, Grey Matter needed to fast-track the deployment of Microsoft Teams across all departments and devices.
Solution
Grey Matter was already using Microsoft Teams in some areas of its business but needed to ensure that it was rolled out to everyone as COVID-19 hit. Grey Matter enlisted our technical team here at Cloud Know How for this project which required a quick turnaround. Our experts created additional teams so every department had a dedicated area and made sure that everything was accessible across corporate devices with additional multi-factor authentication required for those using BYODs. Acronis was deployed to back up all of the data.
We ensured that everything was set up according to best practice. Once the teams were set up for each department, channels were created within those teams to create different workspaces for specific projects and discussions. The different teams ensure that departments have secure and instant-response communications across channels and chats. The channels serve as content hubs whilst individual chats allow people to share more sensitive information privately and maintain 1-to-1 human connections.
Talking to the early adopters at Grey Matter, and drawing on experience of managing Teams, we created plain-English guides for end-users. Technical experts also ran trainings sessions for the different departments on how to use and manage their Team.
All of this was completed in under 48 hours.
Outcomes
Each department now has a quick and easy way to communicate, both internally and externally, with inbuilt security that encrypts data and actively defends against cyber-attacks. Serving as a content and communication hub for projects and discussions it has immeasurably increased efficiency and productivity.
